Return Policy
Effective Date: 21/2/25
Overview
At Direct Eyewear, we take pride in offering high-quality, authentic eyewear and sunglasses from over 100 designer brands. Each product is carefully selected and often customized to meet the unique needs of our customers. Because of the custom nature of our offerings, all sales are final.
No Returns Policy
Due to the personalized and custom-made nature of many of our products, we do not accept returns or exchanges. We encourage you to review your order details thoroughly before finalizing your purchase. Once an order is confirmed, it is not eligible for return or refund.
Order Confirmation and Quality Assurance
We provide detailed product descriptions and high-quality images to ensure you know exactly what to expect from your purchase. If you have any questions or require further clarification before placing your order, please contact our customer support team.
Contact Us
If you have any concerns or questions regarding our Return Policy, please reach out to us:
- Email: Support@directeyewear.co.uk
- Address: 50 Fenchurch St, City of London, London EC3M 3JY, UK
Thank you for choosing Direct Eyewear. We appreciate your understanding and are committed to providing exceptional products and service.